Privacy Policy

Company Name: Shengqianyi (Dalian) International Trade Co., Ltd.
Email: service@zayvella.com

Last Updated: August 2026

At Zayvella™, we respect your privacy and are committed to protecting the personal information entrusted to us by our customers and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you browse our website, place an order, or interact with our services.

By using the Zayvella™ website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide a secure shopping experience, process orders, improve our services, and communicate with our customers.

Information You Provide

We may collect personal information when you:

Purchase products from our store
Create an account
Subscribe to updates or promotional emails
Contact our customer service team
Submit reviews, feedback, or inquiries

The information collected may include:

Full name
Email address
Shipping address
Billing information
Phone number
Payment-related details

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

IP address
Browser type and device information
Operating system
Website browsing activity
Pages viewed and interactions with our website

This information helps us improve website performance and provide a better shopping experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

Order Processing & Fulfillment

To:

Process payments
Confirm and manage orders
Arrange shipping
Provide delivery updates
Handle returns and customer requests

Customer Experience Improvement

To:

Understand customer preferences
Improve website functionality
Enhance product selections and services
Provide a more personalized shopping experience

Communication

To:

Respond to customer questions
Provide important order notifications
Share product updates, promotions, or offers when you choose to receive them

Security & Fraud Prevention

To:

Detect suspicious activity
Protect transactions
Maintain website security
Prevent unauthorized use of our services

3. Data Security & Protection

Protecting your personal information is a priority at Zayvella™.

We use appropriate security measures designed to protect your information, including:

🔒 Secure Transactions
Payment information is processed through trusted payment providers using encrypted technologies.

🔐 Restricted Access
Personal information is only accessible to authorized personnel and service providers who require it to perform business operations.

💳 Payment Information Protection
Zayvella™ does not store complete credit or debit card numbers on our servers after payment processing is completed.

While we take reasonable steps to protect your information, no online transmission method can be guaranteed to be completely secure.

4. Sharing of Information With Third Parties

Zayvella™ does not sell, rent, or trade your personal information for independent commercial use.

We may share information only with trusted partners who help us operate our business, including:

Payment processors
Shipping and fulfillment providers
Website hosting services
Customer support tools
Analytics and marketing providers

These partners only receive information necessary to provide their services.

5. Advertising & Marketing Technologies

To improve advertising performance and provide more relevant content, our website may use third-party technologies such as cookies, pixels, and similar tracking tools.

These services may collect information about your interactions with our website and other online activities.

Examples of advertising partners may include:

Meta (Facebook / Instagram)
https://www.facebook.com/privacy/policy
Google
https://policies.google.com/privacy

Information collected by these providers is handled according to their own privacy policies.

You may manage advertising preferences through these platforms or your browser settings.

6. Cookies Policy

Zayvella™ uses cookies and similar technologies to improve website functionality and enhance your browsing experience.

Cookies help us:

Essential Cookies

Support important website functions, including:

Shopping cart operation
Checkout process
Account access

Analytics Cookies

Help us understand:

Website usage patterns
Customer interactions
Performance improvements

Marketing Cookies

Used to:

Measure advertising effectiveness
Provide more relevant product recommendations and advertisements

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

7. Third-Party Websites

Our website may contain links to external websites or services.

These third-party websites operate independently and have their own privacy policies. Zayvella™ is not responsible for the privacy practices, content, or security procedures of external websites.

We recommend reviewing the privacy policies of any third-party website you visit.

8. California Privacy Rights (CalOPPA)

In accordance with California privacy requirements:

Visitors may access our website without creating an account
Our Privacy Policy is available through a clearly visible website link
Updates to this policy will be posted on this page
Customers may request updates or corrections to their personal information by contacting us

Do Not Track Requests

If your browser sends a recognized Do Not Track preference signal, we will respect applicable privacy requirements regarding tracking technologies.

9. Children’s Privacy

Zayvella™ does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our website, please contact us. We will take appropriate steps to review and remove such information when necessary.