Terms of Service

Company Name: Shengqianyi (Dalian) International Trade Co., Ltd.
Email: service@zayvella.com

Last Updated: August 2026

Welcome to Zayvella™. These Terms of Service (“Terms”) describe the rules, conditions, and responsibilities that apply when you access or use our website, purchase our products, or interact with our services.

Throughout these Terms, the words “Zayvella™,” “we,” “us,” and “our” refer to Shengqianyi (Dalian) International Trade Co., Ltd., the company operating this online store.

By visiting our website, browsing our collections, creating an account, or placing an order, you agree to follow these Terms of Service and any additional policies referenced on our website.

If you do not agree with these Terms, please do not use our website or services.

1. Website Access & Customer Accounts

By using the Zayvella™ website, you confirm that you are legally permitted to enter into agreements in your place of residence.

To purchase products or access certain features, you may be required to provide information such as:

Email address
Billing information
Shipping details
Payment information

You agree that all information provided to us is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account information and for all activity associated with your account.

Accounts may not be transferred, sold, or used by another person without prior authorization.

2. Product Information & Availability

At Zayvella™, we make every effort to present our furniture products accurately, including descriptions, images, colors, dimensions, and details.

However, please understand that:

Product colors may vary slightly depending on your screen settings and device display
Natural materials and finishes may have minor variations
Actual products may differ slightly from online images due to lighting or manufacturing characteristics

We reserve the right to update product details, adjust availability, modify designs, or discontinue products at any time without prior notice.

Product quantities may be limited depending on inventory availability.

3. Orders & Purchase Acceptance

Submitting an order through our website represents your request to purchase products from Zayvella™.

All orders are subject to review and acceptance.

We reserve the right to:

Accept or decline any order
Limit quantities purchased
Cancel orders due to pricing errors, availability issues, suspected fraud, or other circumstances

Your order will only be considered accepted after payment has been successfully processed and an order confirmation has been issued.

Please carefully review your order information before completing checkout. Changes or cancellations may not be possible once processing has begun.

All purchases are intended for personal and household use unless otherwise approved by Zayvella™.

4. Pricing & Payment Information

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

Prices, promotions, discounts, and availability may change at any time.

The final price charged will be the amount shown during checkout and confirmed in your order confirmation email.

Customers are responsible for providing accurate:

Payment details
Billing information
Contact information

You confirm that:

You are authorized to use the selected payment method
Your payment information is accurate and valid
All charges, including applicable taxes, shipping costs, and fees, will be paid according to the displayed order total

5. Shipping & Delivery

Zayvella™ works with trusted fulfillment partners and shipping carriers to deliver products efficiently.

Please note:

Delivery dates are estimates and not guaranteed
Shipping delays caused by carriers, customs, weather, or circumstances outside our control are not our responsibility
Once an order has been transferred to the shipping carrier, transportation risks may be subject to carrier policies

For detailed information, please review our Shipping Policy.

6. Intellectual Property Rights

All content available through Zayvella™ services, including but not limited to:

Brand names and logos
Product designs
Images and graphics
Website content
Text, layouts, and visual elements

are owned by Zayvella™, Shengqianyi (Dalian) International Trade Co., Ltd., or authorized partners and are protected under applicable intellectual property laws.

You may use our website only for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, sell, or use any part of our content without written permission.

7. Third-Party Services & Links

Our website may include links, integrations, or services provided by third parties.

Zayvella™ does not control or guarantee the accuracy, security, or availability of third-party websites or services.

Your use of external websites is subject to the terms and policies of those providers.

We are not responsible for losses, damages, or issues resulting from your interaction with third-party services.

8. Privacy & Personal Information

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy.

By using our services, you acknowledge that certain information may be processed by third-party service providers necessary to operate our website, process payments, fulfill orders, and provide customer support.

9. Customer Feedback

If you submit reviews, comments, suggestions, photos, ideas, or other content to Zayvella™, you grant us permission to use such content for business purposes, including improving, promoting, and presenting our products.

You confirm that:

You own or have permission to share the submitted content
Your content does not violate any third-party rights
Your submissions are accurate and lawful

Zayvella™ reserves the right to remove content that violates these Terms or applicable laws.

10. Errors & Updates

Occasionally, our website may contain incorrect information, including:

Product descriptions
Pricing details
Promotions
Availability information
Shipping estimates

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

11. Prohibited Activities

When using Zayvella™ services, you agree not to:

Violate applicable laws or regulations
Attempt unauthorized access to our website
Upload harmful software or malicious code
Copy or exploit website content without permission
Provide false information
Interfere with website security or operation
Use our services for fraudulent purposes

We reserve the right to restrict or terminate access if these Terms are violated.

12. Service Termination

Zayvella™ may suspend or terminate access to our services if we determine that a user has violated these Terms or engaged in harmful activity.

Termination does not remove any outstanding obligations or responsibilities that existed before termination.

13. Disclaimer of Warranties

Our website and products are provided on an “as available” basis.

While we strive to provide accurate information and quality products, Zayvella™ does not guarantee that:

Website access will always be uninterrupted
Information will always be completely error-free
Products will exactly match every individual expectation

Certain legal warranties may apply depending on applicable laws.

14. Limitation of Liability

To the maximum extent permitted by law, Zayvella™, its affiliates, partners, employees, and service providers shall not be responsible for indirect, incidental, or consequential damages resulting from:

Website use
Product purchases
Service interruptions
Errors or omissions
Third-party services

Some regions may provide additional consumer protections that affect these limitations.

15. Indemnification

You agree to protect and hold harmless Zayvella™, Shengqianyi (Dalian) International Trade Co., Ltd., and related partners from claims, damages, or expenses resulting from:

Your violation of these Terms
Your misuse of our services
Your violation of applicable laws or third-party rights

16. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective.

17. Entire Agreement

These Terms, together with our Privacy Policy and other posted policies, represent the complete agreement between you and Zayvella™ regarding your use of our services.

18. Assignment

You may not transfer your rights or obligations under these Terms without written approval from Zayvella™.

We may transfer our rights and responsibilities as necessary to operate our business.

19. Governing Law

These Terms shall be governed and interpreted according to applicable laws in the jurisdiction where Zayvella™ is headquartered, without limiting any consumer rights provided by local regulations.